Services

Main Services

Business Planning

Supporting you to understand the foundations of your business through a feasibility assessment. Gastronomy will undertake key analysis to understand the costs and revenues associated with your business, establish the validity of the business model, its market positioning and identify key areas to boost revenue, cut costs and establish clearly defined goals to keep you moving forward.

Market Analysis & Menu Development

Understanding your market, your competition and the demographic of your location is key in defining your business identity, creating an attractive brand, structuring your menu & optimising pricing to compete in the market. Gastronomy will support you in understanding your market and structuring your business to maximise the demand for your service.

Operational Optimization

A successful hospitality business operates with a finely tuned workflow and upholds a high standard of service delivery. Gastronomy will support you in identifying workflow inefficiencies and take a hands-on approach in assisting your team to refine this process. Further, Gastronomy will help you to implement a quality improvement process to allow your business to problem solve itself and implement continuous improvement to compete in a dynamic industry

Other Services

• Customer Experience Enhancement

Ensuring the customers' expectations are exceeded is critically important to ensure you establish a loyal customer base and solidify the success of your business. Gastronomy will support you to establish your service standards, your staff have the skills to deliver on your standards and systems are in place to understand your customers journey and receive their feedback for continuous improvement

• Branding, Marketing & Design

Defining your brand is not merely selecting a cuisine. Gastronomy will support you in all aspects of design, from menu planning, graphic and promotional design through to floor planning and Decore, gastronomy will work with you to create something truly unique.

• Staff Training & Development

Hospitality is an industry that is often peoples first point of employment, it is a breeding ground for skills and development and leaves a lasting impression on an individual's life. Ensuring your staff build quality skills from day one is crucial in both the function of your business and also the long-term prospects of the individual. Gastronomy brings a unique blend of skills and experience, both in hospitality and in human development or skill acquisition to support your staff in developing they skills they need to help your business excel. We support through in house training of skills in both front and back of house.

• Health, Safety & Environmental practices

The need to uphold health, safety and environmental practices is a growing concern for many businesses with compliance needs and evidence of such compliance increasingly necessary. Gastronomy will support you in identifying your compliance needs, implementing documentation standards and provide inhouse best-practice training.

•Technology integration & Documentation support

Technology integration such as accounting software, POS software and compliance documentation are critically important in tracking your business and ensuring your business is a going concern. Gastronomy will support you in identifying your record keeping needs and provide referral to systems that meet your needs.

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